FAQ
I've never taken an online class before. How does Schoolism work? Is it live?
Because Schoolism teaches students from time zones all over the world, the courses are pre-recorded, so you won't have to worry about scheduling your life around live classes.

The pre-recorded lectures work like YouTube in the sense that you can watch them whenever and from wherever you want, provided that you have a high speed internet connection. You can fast forward, pause, rewind, and watch the lectures in parts if you can't watch entire lectures all in one sitting.

We offer classes in two formats: Critiqued Session and Self-Taught.

Critiqued Sessions have set start dates which you can find on our site and run from 9 to 14 weeks (depending on the course you're taking) with one lecture activated every week to two weeks. Each lecture includes an assignment, which is due the following week. Once you've handed in your assignment, your instructor will record a personalized response video in which he will paint and draw over your work while discussing what you did well, what you can work on, and how he might've handled certain elements of the assignment differently. In addition to his own response videos, you will be able to view the response videos of your classmates and some other past students as well.

Once a lecture has been activated, it remains open for the rest of the class so by the time the ninth lecture is available, you will have access to the entire course. If you'd handed in all of your assignments on time, you will receive a final grade and a certificate of completion. Once you hand in your final assignment, you will have until the end of the course to review all the lectures again, take more notes, and ask questions. At the end of the course, you will be able to download your response videos to keep, your access will end, and your seat will be cleared for the next class coming in.

Self-Taught classes run for 100 days. Because Self-Taught is entirely independent study, upon purchase you will be able to start your class whenever you wish and ALL of the lectures will be available to you from day one. You can watch the lectures and the response videos to other students' work but you will have no feedback from the instructor. However, you will have the freedom to do the assignments in whatever order you'd like, and if you choose to submit assignments, your instructor will grade them but not provide a response video or written comments. If you hand in all of the assignments before the end of the class, you will still receive a final grade and a certificate of completion but you will obviously have no response videos to download and keep.
Do I HAVE TO submit assignments in Self-Taught? Can I submit assignments on the 100th (final) day of the Self-Taught class?
In Self-Taught, it is entirely up to you whether or not you submit your assignments. If you do, your instructor will be more than happy to mark them; if you don't, no one will chase you to do so.

If you DO choose to submit assignments, you should do so by the 13th week of the class (the second last week), as this would give your instructor time to mark your work and allow you an opportunity to check out your grades.
There is a continuing education program at my workplace that may reimburse me for Schoolism course fees. Is Schoolism an accredited school? Will I receive a certificate and/or a final grade at the end of the class?
Unfortunately, we are not accredited at this time; we wanted our instructors to have full control over what they felt was important information relevant to the industry and not be restricted by an accreditation board.

At the end of the classes, if you'd submitted all the assignments, you will receive a grade and a certificate of completion. Some employers in the past have been willing to make exceptions based on the credentials of the instructors and accept these certificates and grades in their workplace continuing education programs, so perhaps you will likewise be able to do so. :)
I won't be able to turn in my assignment on time, is that okay?
If you know that you will be submitting an assignment late (due to vacation, increased workload at school, family emergency, etc.), we invite you to contact your instructor to ask for an extension. Deadlines are handled at the instructor's sole discretion, which means they're not required to extend deadlines, but for the most part, our instructors are very understanding about the demands of everyday life outside of Schoolism and will most likely allow late submission. If you submit an assignment late without prior notification, again, it is marked (or not) at the instructor's discretion. Your instructor may still mark it and record a response video for you, but they're not required to do so. So as a courtesy to your instructor, we strongly recommend that you keep them apprised of any changes in your schedule that might affect your Schoolism submissions.
Do you offer any payment plans for Schoolism classes?
Unfortunately, we do not offer payment plans. We tried to do this in the past, but too many students only made the first one or two payments and then fell delinquent, causing us to end their access early. This of course upset the student but also the instructor as well because they would've been able to earn a full fee if the seat had gone to a student who could pay the full tuition. It was just a mess all around. As a result, for everyone's mutual protection, we now require lump sum payment of the course fee, please kindly understand. Sorry for the inconvenience!
If something unexpected comes up and I am unable to finish the course, can I get a refund?
Full refunds via PayPal are available up to 2 weeks before the start of the class. Within 2 weeks to the start of class, we can issue a full refund minus a $25 admin fee. Once the class starts, refunds will be issued on a prorated basis depending on how many classes have already been activated for you. The $25 admin fee also applies in this case. Once lesson 7 is activated, we can no longer issue refunds.
If something unexpected comes up and I am unable to finish the course but I don't want a refund, can I be moved into my instructor's next session?
We can roll you forward to your instructor's next class at your request, as long as you give us 48 hours advance notice and there is still room in that class. Rolling forward would be handled entirely from the administrative side; you don't need to do anything except tell us that you wish to switch to the next available session.
Can I upgrade from my Self-Taught to a Critiqued Class?
"Upgrading" from Self-Taught to Critiqued Session is not something that we normally do anymore. We used to offer this option once upon a time, but found that a lot of students would take the Self-Taught for about 10 or 12 weeks, then pay the difference and "upgrade" to Critiqued Session for another 14 weeks, putting them in the course for over 20 weeks.

If you think you would be best served by taking the Critiqued Session, then we suggest you try to save up for that because we believe the critique videos from the instructors are the true value of our courses. If you find that you cannot save up the funds, you can always start Self-Taught at any time. Furthermore, if you complete the Self-Taught and wish to take the Critiqued Session of the same class at a later date, we can ask the instructor if they would be willing to credit you for the funds you'd already paid for Self-Taught (at least in part). Even though they're not obligated to, the instructors are usually willing to accommodate you to some extent.
Do I need a fast internet connection to use Schoolism?
All Schoolism videos stream in HD. For students outside of Canada and the USA, please click here to visit speedtest.net and test your download speed against a location in the US before purchasing a class. A minimum download speed of 8.0 Mbps is recommended to stream the lectures. If your system downloads at less than 8.0 Mbps, please email us at info@schoolism.com to arrange an alternate playback format.